FAQ page
Frequently Asked Questions (FAQ)
Welcome to the RishteyBazaar.in Help Center. Below are answers to some of the most commonly asked questions about our platform, services, and features.
General Questions
1. What is RishteyBazaar.in?
RishteyBazaar.in is an online matrimonial matchmaking platform designed to help individuals and families find suitable life partners based on compatibility, cultural preferences, and personal values.
2. Is RishteyBazaar.in free to use?
You can register and create a basic profile for free. However, to contact other members or access premium features, you may need to purchase a paid membership.
3. Is this a dating website?
No. RishteyBazaar.in is a serious matrimonial platform focused on helping people find lifelong partners, not casual relationships or dating.
Account & Profile
4. How do I create a profile?
Click on the Register or Sign Up button on the homepage, fill in the required details, and follow the instructions to create your profile.
5. Can I register on behalf of someone else (e.g., my son/daughter)?
Yes. Parents, guardians, or relatives can create and manage profiles on behalf of family members.
6. How do I update or edit my profile?
Log in to your account, go to the My Profile section, and select Edit Profile to make changes.
Membership & Payments
7. What are the different membership plans?
We offer various paid plans with different benefits such as contact views, chat access, and personalized matchmaking. Visit the Membership Plans page for full details.
8. How can I make a payment?
Payments can be made securely using debit/credit cards, net banking, UPI, or wallets through our secure payment gateway.
9. Is my payment information safe?
Yes. We use industry-standard encryption and secure payment gateways to protect your payment details.
Privacy & Security
10. Is my personal information visible to everyone?
No. You control who can view your contact information and photos. We also offer privacy settings to hide your profile from search results if desired.
11. What should I do if I find a suspicious or fake profile?
Please report such profiles using the “Report Misuse” feature on their profile or email us at report@rishteybazaar.in.
Matchmaking & Communication
12. How does matchmaking work on RishteyBazaar.in?
Our platform uses filters, preferences, and algorithms to suggest compatible matches based on your profile details and partner preferences.
13. How can I contact another user?
To contact a user, you need a premium membership. Once upgraded, you can send messages or express interest.
14. Can I block or ignore someone?
Yes. You can block or report any user who makes you uncomfortable or violates our community guidelines.
Technical Support
15. I forgot my password. How can I reset it?
Click on "Forgot Password" on the login page, and follow the instructions sent to your registered email or phone number.
16. I'm not receiving OTPs or emails. What should I do?
Check your spam or junk folder. If the issue persists, contact our support team at support@rishteybazaar.in.